Routine & tasks5 min read

When to use this article

Use this walkthrough if a task was marked as completed by mistake or if you want to record pending tasks as not done.

Unmark a completed task or mark a task as not done

ParensUP has two different actions to fix a task's status — learn when to use each one.

Unmark a completed task: when a task was marked as done by mistake and you want to set it back to pending.
Mark a pending task as not done: when the child didn't do the task and the guardian wants to deduct the symbolic reward assigned to it.

Part 1

Unmark a completed task

Use this option when a task was marked as done by mistake. Unmarking returns it to pending, and the symbolic points or money from that completion stop being counted.

Sign in to your guardian account

On your phone, open the ParensUP app and sign in with your adult/guardian login.

Select the child

At the top of the screen, tap the child's name.

The app will open a profile selector. If there's more than one child in the family, choose the desired child.

Go to the "Tasks" tab

On the app's bottom bar, tap Tasks.

Find the completed task

Look for the task that was marked as done.

Unmark the task

You can do this in two ways:

Choose one of the options below

From the task checkbox

Tap the checkbox of the completed task again.

From the details screen

Tap the completed task to open its details and tap the option to unmark the completion.

All set! The task is back to pending. From now on, it no longer counts as completed in the child's routine.

Part 2

Mark pending tasks as not done

Use this option when the child didn't complete a task and you want to record it as not done. In this case, the symbolic value assigned to the task is deducted from the child's current total.

Sign in to your guardian account

On your phone, open the ParensUP app and sign in with your adult/guardian login.

Select the child

At the top of the screen, tap the child's name.

The app will open a profile selector. If there's more than one child in the family, choose the desired child.

Go to the "Tasks" tab

On the app's bottom bar, tap Tasks.

Tap "Pending tasks"

On the tasks tab, tap Pending tasks.

Select the tasks

Choose the pending tasks you want to mark as not done.

You can select one, several, or all available tasks.

Tap "Mark task(s) as not done"

After selecting the tasks, tap Mark task(s) as not done.

Confirm the action

Read the confirmation message carefully.

If everything looks right, confirm the action.

Important: marking as not done is different from simply leaving it pending. If the child just doesn't do it, they don't earn points. But when you mark it as not done, ParensUP deducts the same symbolic value they would have earned by completing it. This action cannot be undone.

All set! The tasks were marked as not done.

The symbolic value assigned to the selected tasks will be deducted from the child's current total.

💡 Tips

Use unmark completed task when a task was marked as done by mistake.
Use mark as not done only when it makes sense to deduct symbolic points or money according to your family's agreements.
For example: if a task is worth 5 points and $1.00 symbolic, marking it as not done deducts that value from the current balance.
Points and money in ParensUP are symbolic — they work as an educational tool but don't represent real money.
Review the selected tasks before marking them as not done. This action cannot be undone.

Continue here

Routine & tasks

Complete tasks and mark as done

Routine & tasks

Set up parental approval

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