Behavior6 min read

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When to use this article

Use this walkthrough to record, edit, or delete incidents in ParensUP.

Incidents: record, edit, and delete

Incidents are used to record situations that need attention, conversation, or consequence within the family's routine. They can deduct points or symbolic money and can also generate a restriction. It is an exclusive ParensUP Premium feature.

Part 1

Record an incident

Open the behavior record screen

There are two paths to reach the record screen:

Choose the path

From the Home tab

Via Quick actions on Home.

From the Behavior tab

Via the + New record button.

Important: incidents are part of the Behavior tab — an exclusive ParensUP Premium feature. See how to activate Premium if you don't have it yet.

If you chose From the Home tabcontinue to step 02

If you chose From the Behavior tab, continue to step 03

Open from the Home tab

Sign in to the app with the adult/guardian login.
Go to the Home tab.
In Quick actions, tap Record behavior.
Select Incident.

Open from the Behavior tab

Sign in to the app with the adult/guardian login.
Go to the Behavior tab.
Tap + New record.
Select Incident.

Fill in the main information

Enter:

Icon
Incident description
Category

Then tap Next.

Choose the severity

Select the severity of the incident:

Mild
Moderate
Severe

Set the symbolic consequence

Tell whether the incident will have a consequence in:

Points
Symbolic money

This value will be deducted from the child's balance. If you don't want to deduct anything, leave it without a value (or as the option available in the app). Then tap Next.

Add a description if you want

You can write an additional description about the incident.

This field is optional.

Add a restriction if you want

You can also add an optional restriction. Enter:

What the restriction is
Until when it will be active, if there is a deadline

If you leave it without a deadline, the restriction stays permanent until it is removed manually by the guardian.

Tap "Record incident"

After reviewing the information, tap Record incident.

All set! The incident has been recorded. If there is a consequence in points or symbolic money, the value will be deducted from the child's balance. If there is a restriction, it will appear as active in the Home tab.

Part 2

View an incident

Open the "Behavior" tab

Open the Incidents card

On the Behavior tab, open the Incidents card.

Tap the record

Tap the record you want to view.

Part 3

Edit an incident

Open the incident

On the Behavior tab, on the Incidents card, tap the desired incident.

Tap "Edit"

On the details screen, tap Edit.

Make the changes

Change whatever is needed in the form.

Save the changes

After reviewing, save the changes.

All set! The incident has been updated.

Part 4

Delete an incident

Open the incident

On the Behavior tab, on the Incidents card, tap the desired incident.

Tap "Delete"

On the details screen, tap Delete.

Confirm the deletion

Confirm the deletion.

Heads up: review the record before confirming. Deletion is permanent.

Part 5

Delete multiple incidents

Open the Incidents card

On the Behavior tab, open the Incidents card.

Tap and hold an incident

Tap and hold an incident to enter multi-select mode.

Select the incidents

Select one, several, or all the incidents you want to delete.

Tap the trash icon

Tap the trash icon.

Confirm the deletion

Read the confirmation carefully and confirm.

Heads up: review the selected incidents before confirming. Deletion is permanent.

💡 Tips

An incident may or may not deduct points or symbolic money — it depends on what the family agrees on.
The restriction is optional and can have a deadline or stay active until it is removed manually.
Points and money in ParensUP are symbolic — they don't represent real money and don't allow withdrawals.

Continue here

Behavior

Good deeds: record, edit, and delete

Behavior

Compliments: send, edit, and delete

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